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My Money-back Guarantee
This is the "word map" to your site content—it should be simple and intuitive, and reflect the organization of your content. Consider how you want visitors to move through your site, then organize your content by subject or category, page-by-page, from lesser to greater complexity. The best Websites offer content in layers—introduced in summary on one page, then linked deeper into expanding pages for visitors who wish greater detail. Lump together navigation topics that are similar, keeping their descriptions as short as possible. Most sites include basic information about their business structure and how to contact their offices. Other navigation areas often include projects, features, issues, events, etc. Upon receiving your content, I'll help you settle on the best navigation for your site.
I am confident you will be fully satisfied with your Website and my services. That's why I offer this money-back guarantee:
Web Site Design Guarantee
You must be satisfied with the Website I create for you before it launches. If you are dissatisfied after reasonable attempts to modify the site to your liking, I will not charge you any design and development fees.
Web Hosting Guarantee
If you are unhappy with the quality of my Web hosting service, you may cancel anytime within 30 days of your site's launch and I will refund your hosting fees.
The Fine Print: Money back guarantee does not cover the purchase of any third party services or products on your behalf for the purposes of designing, developing, or enhancing your website.
Some third party services, such as online payment providers, offer their own guarantees which you may take advantage of should you be dissatisfied with their services.
Granting permission to launch your site is considered an acknowledgment of satisfaction with the site's design and function.
While I don't intend to change my terms and services any time soon, my attorney tells me I must declare that they are subject to change or modification without notice.